Frequently Asked Questions
Everything you need to know about our organic tanning and skincare range.
Are Eco By Sonya products certified organic?
Yes, our range is proudly certified organic by the Organic Food Chain (OFC). We use only natural and organic ingredients, ensuring no synthetic chemicals or toxins touch your skin.
Is your tanning range vegan and cruelty-free?
Absolutely. We are licensed by PETA as cruelty-free and we are a vegan-friendly brand. We do not test on animals and our formulations contain no animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
Can I use the tanning products if I have sensitive skin?
Our products are formulated with calming organic ingredients like Aloe Vera and Cacao, making them suitable for sensitive skin. However, we always recommend a patch test 24 hours before full application.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Do the self-tanners have that typical 'fake tan' smell?
No, we use natural flower and fruit extracts to scent our products. Our tanning range features a pleasant, subtle aroma rather than the harsh chemical smell often found in synthetic tanners.